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Smart Support
Smart Support
Thanks to Smart Support, we can take a close look at your ProMinent system even if we are not on site in person. A consultant from our ProMinent service team will be on hand to advise you via video chat and help you solve the problem.
Here's how it works: You will receive a link from us to your mobile device (e.g. smartphone) and activate the video chat.
Video chat
- Simple login
- With any device
- Any location
- Support via conference and video chat
- Transfer of documents
- Record function
- Service report
Clear benefits for you
- Shorter downtimes
- Improved operational reliability
- Reduced costs
- Rapid response time
- Expert advice